Henry Stewart: Digital Asset Management New York
Hilton NY, May 20-21, 2010
“The Art and Practice of Managing Digital Media ”
New York Archives Conference
Marist College in Poughkeepsie, NY, June 2-4, 2010
Presentation Title: It works, but is it usable? Usability and DAMS
In 2009, the Metropolitan Museum of Art attempted to determine whether its current Digital Asset Management (DAM) system could be re-engineered to increase overall user acceptance. The approach was to use best practices from information science and user-experience to guide the process of needs discovery and analysis. This talk will outline Nielsen’s usability heuristics which were used as a means of application evaluation and as a reporting framework for the study. Examples from the user study will be used as a means to illustrate these heuristic principles.
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